If you purchase a product and realise it is the wrong one or is incorrect for your skin then we can happily exchange it for another product if it is unopened and all seals are still intact or provide a refund if you have proof of purchase and within 28 days of the original sale. If an item has been opened then unfortunately we are unable to provide an exchange or refund.

If the product has caused an allergy or appears faulty, following an investigation and further consultation, we will provide a refund for the item with proof of purchase and within 28 days of the original sale.