COVID-19 and my Treatment Room

Once the Scottish Government give the go ahead for Holistic Therapists and Beauty Salons to re-open I am ready to welcome you back.  

I have made some changes - removing some soft furnishings and setting up a hand-sanitising station at the entrance to my premises and I am ready to open the doors.  

I have worked hard to ensure that my treatment room is safe and comfortable for your treatments.   I am looking forward to welcoming my clients back to enjoy some relaxation. 

Adhering to Guidelines

As we work our way out of the restrictions surrounding the pandemic, I will be following guidelines issued by the Scottish government, NHS, other relevant authorities and my professional association, The Guild of Holistic Therapists, and BABTAC  regarding safe and hygienic practice and the use of any personal protective equipment (PPE).

COVID-19 Risk Assessment

I have carried out a full risk assessment, in line with guidance from the Health and Safety Executive (HSE), in order to:

  • identify what work activity or situations might cause transmission of the virus;

  • think about who could be at risk;

  • decide how likely it is that someone could be exposed; and to

  • act to remove the activity or situation, or if this isn’t possible, control the risk.

Information about your appointment

  • Prior to your appointment you will be sent a consultation form and a COVID-19 Disclosure form - please complete these and return them  (existing clients will only receive a COVID-19 Disclosure form.

  • Please arrive as close to your appointment as possible

  • If you do arrive early, please wait outside as we no longer have a waiting room in the salon

  • Ring the bell at your appointment time

  • I will come to the door to greet you

  • We ask that you sanitise your hands prior to entering the premises - you will then be asked to wash your hands

  • Please wear a face covering to enter the salon - once your treatment begins you may be able to remove it depending on the treatment.  

  • I will take your temperature using a non touch thermometer - this is non-invasive and is held in front of your forehead for seconds.

  • I will be wearing a mask throughout your entire treatment and when working near your face, I will also be wearing a visor - this is for your safety and mine.

  • Please come alone to your appointment unless a guardian or chaperone is required.

  • Please bring your own water if you can

  • I will provide you with a place to store your clothing - please try not to come laden 


Health Screening

Prior to seeing any of my clients, I will be:

  • monitoring my own health and deferring treatments if I have COVID-19 or symptoms of COVID-19.

  • contacting my clients 24 hours in advance and deferring any treatments if: they have COVID-19 or symptoms of COVID-19; are clinically extremely vulnerable and shielding; anyone in their household has COVID-19 or symptoms of COVID-19; they have been in close contact with someone who has symptoms of COVID-19 in the past 14 days; they have been contacted by the NHS Test and Trace Service and told to self isolate.

  • asking my clients to call and cancel and defer treatment on the morning of their appointment if they have a temperature or other symptoms of COVID-19.#

  • I will take my own temperature daily and will also check (with a non-invasive touch free thermometer) every client's temperature on arrival. 


Enhanced Cleaning and Hygiene Measures

I have introduced enhanced cleaning and hygiene measures between clients, which includes deep cleaning any non-porous surfaces and therapy equipment, such as chairs and couches, and replacing any non-porous or single-use items, such as towels and couch roll. (This has always been the case)

The room will be aired in between each client - I am lucky to have a lovely big window in my room that is great for ventiliation.

All linen will be changed between clients and washed at high temperature to kill any bacteria. (This has always been the case too).

Strict personal hygiene measures (as I have always had) will also be adhered to, including regular hand-washing & sanitising.


Adapting or Restricting Treatments

It may be necessary for me to adapt or restrict certain treatments, in order to reduce the risk of spreading COVID-19 and/or protect my clients’ health and safety. Any clients likely to be impacted will be advised as soon as possible.

Maintaining Social Distancing

Please note that while many treatments involve close contact, I will be observing social distancing measures wherever possible. This might include, for example, maintaining an appropriate distance during the consultation process, and when arriving and leaving for an appointment.


Cancellations Policy

If a treatment is cancelled or deferred at short notice because my client has COVID-19 or has symptoms of COVID-19, any standard cancellation fees will be waivered. The client will be asked to kindly confirm in writing that their appointment has been cancelled or deferred because they have COVID-19 or symptoms of COVID-19.


For More Information…

I am happy to be contacted to discuss any aspect of your treatment during this time.

Please do not hesitate to get in touch.  

Best wishes